Posted on 11/16/2021Hope For The Heart - Plano, TX 75075

Negotiable per year Full Time

Company Description

Hope For The Heart

Position Description

General Description:   This role serves as a contributor on a variety of resources, needs, and special assignments.   It functions to support Hope for the Heart’s counseling department – HopeWorks (HW), in a fast paced, hands on, task oriented, team environment, while exercising good judgment in the handling of highly confidential and sensitive information.

Key Responsibilities:

·         Perform heavy front-line administrative support

·         Scheduling appointments on behalf of HW’s counseling team

·         Answer, screen and forward calls as needed

·         Order office supplies, archive documents, reconcile credit card accounts, data entry and research, other administrative/clerical tasks

·         Work with Privacy Officer to ensure HIPAA Standards are met in the office

·         Manage and keep Simple Practice scheduler updated; Create excel spreadsheets through Simple Practice of our monthly revenue; make copies of reports for our records

·         Create a monthly Snap Shot of new and seen clients

·         Confirm cash, check totals and deposits to Finance Department

·         Assist Medical Management organization with insurance filings for HW’s Psychologist

·         Create an account in Simple Practice for new Counselors and introduce them to scheduling/billing basics

·         Ensure marketing materials are in stock and ordered when necessary



·           Bachelor’s degree (B. A.) or equivalent; or five or more years related experience and/or training; or equivalent combination of education and experience

·           EHR and Practice Management software preferred

·            Excellent MS Office knowledge

·            Outstanding organizational and time management skills

      Professional confidential discretion

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